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How to shop at Żabka Nano?
A few people in the store are not a problem
Our cameras will handle it! You can enter when someone is inside. You can enter with friends if you want to pay for them.

With a payment card
You don’t need an application to shop at Żabka Nano, but you’ll miss out on promotions only available with Żappka
With the Żappka application
Shop in just a few seconds and take advantage of our super promotions only available with Żappka

Entry with a payment card
Place your payment card on the terminal under the screen. Enter your phone number on the screen. Enter the code we will send you by SMS. The door will open automatically. This is a one-time verification, each subsequent entry will be faster.

Entry with the Żappka application
- Open the Żappka application or download it here. Select the payment method Żappka > Nano 24/7 > Enter Nano > Add a payment card. Place the QR code on the reader under the screen, the door will open automatically.

And that's it! The door is open!
Enter and enjoy the products you know from Żabka’s offer. Close the door behind you to separate your bill from other people’s. With each entry to Żabka Nano, we block 15 PLN on your account…. If your purchases are smaller, we will quickly return the rest.

Changing your mind?
Put the product back in its place on the shelf. We will only charge for what you take with you. Do not give products to people you do not want to pay for.

How to shop at Żabka Nano?
Once you have everything, you can simply leave.
No checkout. No queues. No effort. Simply.
Payment will be taken automatically, there’s no need for you to scan anything.
Unmanned Store, But We’re Here for You
Remember that even though there’s no staff in Żabka Nano, we’re here and happy to help if you have any problems!

Frequently Asked Questions
If there are insufficient funds in your account, we won’t be able to perform the pre-authorization required for the entrance doors to open. Please ensure you always have sufficient funds in your account before entering a Nano store.
Yes. Your phone number, payment card, PIN in the app, and bank payment are all verified. Additionally, there are many cameras in the store.
You can enter Żabka Nano without restrictions. When the person limit is reached, the system will display a message on the interactive kiosk.
If you encounter any problems, please contact our customer support center at: 61 856 37 00.
Yes, when a Nano employee is performing their duties, you can safely continue your shopping.
There is no such risk. If you need urgent assistance while in Nano, you can always use the special SOS button. We will connect you to the help center.
Yes, of course. Just enter Nano through the Żappka app. What’s more, you can also exchange żappsy for products. Just check the Nano zone in Żappka.
Żabka Nano is open 24/7, including Sundays and holidays, with the exception of a few locations. Check the map for the exact opening hours of the location you want to visit.